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How to contact us:

[email protected]

For general enquiries

[email protected]

For legal enquiries

[email protected]

For media enquiries

Copyright information:

Eve Exchange aims to respect any requests by third parties to use our logos for purposes that are mutually beneficial. If you would like to use any content found on our site please contact us, we are also happy to backlink when possible. 

Restricted Areas:

EVE Exchange will not open accounts for residents of the following countries:

Residents located in a high-risk country as per:

Including: Cuba, Crimea and Sevastopol, Iran, Afghanistan, Syria, North Korea.

Eve may open accounts but have restrictions on services for residents of:

Hong Kong, Thailand, Malaysia, India, Canada, USA, China 

Licenses and Regulation:

Eve uses a number of corporate entities which allow us to operate at a global level. Users will face one of our legal entities depending on the residency status and service requested. For more information please review our terms and conditions

Eve Exchange is incorporated in Seychelles as an international business corporation. 

Eve Europe is incorporated in Lithuania with a pending EU Virtual Asset Service Provider license. When active EU residents will do business exclusively with our EU entity under such regulations. Eve maintains a comprehensive KYC/AML policy as required by law. 

Eve Institutional operates out of Wyoming, USA, and is used exclusively for high net worth and institutional clients.

Deposits and Withdrawals:

Eve will aim to process all deposits and withdrawals in a timely manner. 

Users who deposit to an incorrect address will lose their funds. We cannot help you if funds are sent to a wallet outside the eve ecosystem. 

Certain users may be restricted from fiat services.

All deposits are reviewed by chain analysis, in the event high-risk deposits are identified we might suspend the account and funds pending an investigation.

KYC / AML Policy:

As per regulations and globally accepted practices, Eve Exchange makes every effort to ensure a compliant and safe trading environment. All users must agree to and complete our KYC requirements in order to access services. 

Users are welcome to review our KYC and AML policy here.

Terms and conditions:

Read our full Terms and Conditions here.

All Eve users must agree to the above terms and conditions.

EVE Token Foundation:

The EVE Token Foundation manages the EVE token and finances technology and charitable efforts which promote crypto use in society. For inquiries about the EVE Token please email: [email protected] charitable requests are welcomed so long as they benefit from technology funded by the eve foundation.

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